Welcome to the Wilson Hot Water website.
This website is owned and operated by Wilson Industries Pty Ltd, trading as Wilson Hot Water. By using our website, you agree to comply with and be bound by these Terms of Use. If you do not agree, please refrain from using our site and services.
Definitions
Wilson Industries refers to Wilson Industries Pty Ltd, trading as Wilson Hot Water and Wilson Heat Pumps.
- User or you refers to any person accessing the website and using our services.
- Services include information, documents, software, and other products or services provided by Wilson Industries.
Legal Relationship
By accessing our site and services, you acknowledge that you are entering into an agreement with Wilson Industries Pty Ltd, which owns all documents, software, and intellectual property available on this site.
Online Documents
You may download certain documents from our site for free. However, the use of these documents is subject to factors beyond our control, including your computer’s software.
Restricted Use
You agree to the following:
- Our documents are licensed, and you can use them only as outlined in these terms.
- You may download, save, amend, and reuse the documents for personal or business use.
- You may not use our site or services for unauthorised or unlawful purposes, resell any documents, post illegal or inappropriate content, conduct unauthorised surveys or contests, introduce malicious software, or collect information about others without their consent.
Restricting Access
- We reserve the right to restrict or terminate your access to our site and services at any time without notice.
Competitors
Competitors are prohibited from accessing or using any information or documents on wilsonhotwater.com.au
Personal and Confidential Information
You consent to us sharing your personal and confidential information with related bodies, agents, contractors, and sub-contractors to provide our services. We agree to protect this information and use it only for its intended purpose, unless disclosure is authorised or required by law.
Feedback and Dispute Resolution
Your feedback is important to us. Please contact us at sales@wilsonhotwater.com.au with any concerns. If a dispute arises, the parties agree to first attempt to resolve it through written communication and an initial meeting. If unresolved, the dispute will be referred to mediation, as outlined in our dispute resolution procedure.
Limitation of Liability and Disclaimer
The information and documents on our site are for general information purposes only and may contain inaccuracies. Any reliance on them is at your own risk. We recommend seeking legal advice if you are unsure about the suitability of any document or service for your circumstances.
Services
Ensure that our services meet your specific requirements. We disclaim all warranties except those provided by the Australian Consumer Law (ACL). If you are a consumer under the ACL, we guarantee our services are provided with due care and skill, are fit for the advertised purpose, and will be supplied within a reasonable time.
Modifications
We reserve the right to amend our documents, terms, and conditions, including costs and refund policies, without notice. Continued use of our site and services signifies your acceptance of any amendments.
Privacy and Security
We comply with the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth). Your personal information is treated in accordance with our Privacy Policy.
Communication
By using our services, you agree to electronic communication and release us from claims arising from unauthorised copying, recording, reading, or interference with your information after transmission.
GST
GST, if applicable, will be included on our invoices. By accepting these terms, you agree to pay the GST charges.
Severance
If any part of these terms is held to be unenforceable, it will be interpreted as narrowly as necessary and, if still unenforceable, will be severed from the terms, leaving the remainder enforceable.
Jurisdiction & Governing Law
These terms are governed by the laws of Victoria, and both parties submit to its exclusive jurisdiction.
Entire Agreement
These Terms of Use constitute the entire agreement between you and Wilson Industries Pty Ltd, superseding any prior agreements.
Contact Information
For questions and notices, please contact us:
Email: sales@wilsonhotwater.com.au
Phone: 03 9751 7788
Address: Wilson Industries Pty Ltd, 59 Barry Street, Bayswater, VIC 3153